If you have licenses both in ESET Business Account and ESET MSP Administrator 2 under the same credentials, ESET PROTECT synchronizes all licenses from both accounts.You can use the License User data when creating a report. You can find company names and sites in the License User column in the License Management.You cannot move a license out of the pool. Licenses from ESET MSP Administrator 2 are divided into one pool for each company.If you add a new company in ESET MSP Administrator 2, ESET PROTECT adds the company to the MSP tree after the next license synchronization.If there is a company in your MSP structure which has no licenses by the time of synchronization, that company is synchronized only to the computer MSP Tree, not to the MSP Tree inside License Management.Each user created using the MSP Customer setup can only see and use its licenses. All licenses are imported in a way compatible with the ESET PROTECT security model.

If the company is renamed later, the tags are not renamed automatically.

Licenses imported from your MSP account are tagged with the company name.

The distributor account cannot be imported. Access to the parent company is not required. Any account needs to have at least read permission to at least one company, which can be its parent company or one customer. You can import following types of EMA 2 accounts: MSP, Managed MSP and MSP Manager. To enable the MSP features in ESET PROTECT 9.0 you need to import your MSP account in ESET PROTECT License Management.

Eset license manager